At Emma-Lou Creative, your privacy is important to me. This policy explains how I collect, use and protect your personal information when you visit this website or get in touch.

1. Information I Collect

I may collect the following information when you use this website or contact me:

• Name

• Email address

• Contact details you provide via forms or email

• Any information you choose to share when enquiring about services
   

I may also collect basic website data such as:

• Pages visited

• Time spent on the site

• General location (via analytics tools)
   

2. How Your Information Is Used

Your information is used to:

• Respond to enquiries

• Provide services you’ve requested

• Send relevant information about working together

• Improve the website and user experience
   

I will never sell or share your personal information with third parties for marketing purposes.

3. How Your Data Is Stored

Your data is stored securely and only kept for as long as necessary to:

• Provide services

• Maintain business records

• Meet legal requirements
   

4. Third-Party Services

This website may use trusted third-party platforms such as:

• Website hosting providers (e.g. Wix)

• Analytics tools (e.g. Google Analytics)

• Email providers
   

These services may collect anonymised data to help improve performance and user experience.

5. Cookies

This website may use cookies to:

• Improve functionality

• Understand how visitors use the site
   

You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Request access to the personal data I hold about you

• Request corrections or updates

• Request deletion of your data
   

To do this, please contact me using the details below.

7. Contact

If you have any questions about this Privacy Policy or your data, please contact:
📧 contact@byemmalou.co.uk

8. Updates to This Policy

This policy may be updated occasionally. Any changes will be posted on this page.